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PostPosted: Mon Mar 28, 2011 11:28 pm 
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Joined: Thu Nov 19, 2009 3:44 pm
Posts: 10
Hey Mike or Toni,

We've recently run into some problems with the Cinemag in use with our v210, which we believe to be unrelated but which are both troublesome.

1. On startup on random occasions, the v210\cinemag will save only 11 frames of a noise pattern when "direct recording to cinemag" is checked. There seems to be no solution other than to power the unit off and restart, which sometimes solves the problem and sometimes fails.

2. When saving 8-bit images (i.e., in image options, the 8-bit option is selected) either directly to the cinemag or from camera RAM to the cinemag, the saved cine registers as "16 bit (10 used)". This would seem like a simple software configuration problem, but we haven't found either the solution or a workaround for this.

Thanks for helping us solve these problems.

Dorion Liston


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PostPosted: Wed Mar 30, 2011 9:01 am 
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VRI Employee
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Joined: Tue Feb 26, 2008 11:21 am
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2. If you want to get an 8 bit cine from cinemag first you have to save the cine from cinemag notpacked (uncheck the packed option) and then save this one again unchecking the 16b option. We will think to a more friendly solution for a future version. Thank you!


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PostPosted: Thu Mar 31, 2011 6:56 pm 
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Joined: Thu Nov 19, 2009 3:44 pm
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Hi Liliana,

The 16-bit problem has arisen recently and we're not sure why; in the past we have been able to save 8-bit images directly from the cinemag. If it helps solve the problem, we noticed that any cine being written to the cinemag also appears as a cine in camera RAM. The RAM version is always 8-bit, the cinemag version is 16 bit (10 used). The "record directly to magazine" box is checked, so we're not sure why there would be a cine in RAM.

If you could help us pin down whatever the software change was, it would help us out. We'd like to get the hardware\software back into a working state.

Also, are you familiar with a cinemag error in which the magazine records noise for 11 (post-trigger +1) frames?

Thanks, Dorion Liston


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PostPosted: Mon Apr 04, 2011 5:54 am 
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VRI Employee
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Joined: Tue Feb 26, 2008 11:21 am
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Hello Dorion,
The cines were always saved in a 10 bits packed format in cinemag. Probably you used to save the cines from cinemag directly into an 8 bit format, like avi for example.
When using direct recording, it is normal to find the last images in the RAM too. The difference is that the cine recorded in the cinemag can be longer than the one that fits in RAM.

Regarding the magazine recording noise: if it is with direct recording there cannot be 10 post trigger frames. Direct recording automatically sets the camera to 1 post trigger frame. It is hard to say why you get noisy images occasionally. You can try to reseat the cinemag or to load the latest firmware.

Regards,
Liliana


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PostPosted: Mon Apr 18, 2011 1:19 pm 
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Joined: Thu Nov 19, 2009 3:44 pm
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Hi Liliana,

In the past, we were able to save 8-bit .cine files directly from the Flash, without having to re-open and re-save the file. We're not sure what changed with the software, but something changed.

Could you help us troubleshoot the change?

Dorion


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