Service Contracts

Maximize value, minimize risk

 

Vision Research® considers each camera sold as a partnership in providing you with the best experience possible. When you have hardware problems getting it repaired can become time consuming and expensive. That’s why we want you to know about our extended service contract options. They are designed to provide a convenient and predictable way of dealing with the hurdles involved when unexpected failures occur.

Key features of a Vision Research service contract:

• Global Vision Research owned repair and support facilities in all major geographic regions.
• The annual price of a service contract is less than the typical cost of a single non-agreement repair and less than half the cost of a sensor replacement.
• Price protection for the life of the service contract.
• All technicians and application specialists are fully trained Vision Research employees.
• Only factory direct repair parts are used.
• Before we ship a camera back into the field we make all applicable engineering changes, full calibration, and overnight testing to ensure the camera’s best performance.
• Faster turn-around-time since we don't need to quote repair costs and await your approval and purchase order.

Contact your Vision Research sales representative for a Support Contract quotation today. Or send us an email requesting a quote or more information.