Vision Research - An Ametek Company
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Phantom - When it's too fast to see, and too important not to.

Service & Support


In order to install any of the firmware updates listed below you MUST be running PCC version v2.2.737.0 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.2.737.0 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

Firmware Downloads
zip

Firmware Upgrade for Phantom v2511

[This download was updated on 13 November 2014]

The most recent firmware version for the v2511 camera is version 14697 or 39

This upgrade is recommended for v2511 cameras.

Please follow the procedure below to upgrade the firmware in your v2511.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.741.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for Phantom v2011

[This download was updated on 13 November 2014]

The most recent firmware version for the v2011 camera is version 14697 or 39

This upgrade is recommended for v2011 cameras.

Please follow the procedure below to upgrade the firmware in your v2011.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for Phantom v1611

[This download was updated on 13 November 2014]

The most recent firmware version for the v1611 camera is version 14697 or 39

This upgrade is recommended for v1611 cameras.

Please follow the procedure below to upgrade the firmware in your v1611.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for v1211

[This download was updated on 13 November 2014]

The most recent firmware version for the v1211 camera is version 14697 or 39

This upgrade is recommended for v1211 cameras.

Please follow the procedure below to upgrade the firmware in your v1211.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for Phantom v2010

[This download was updated on 13 November 2014]

The most recent firmware version for the v2010 camera is version 14697 or 39

This upgrade is recommended for v2010 cameras.

Please follow the procedure below to upgrade the firmware in your v2010.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v1610

[This download was updated on 13 November 2014]

The most recent firmware version for the v1610 camera is version 14697 or 39

This upgrade is recommended for v1610 cameras.

Please follow the procedure below to upgrade the firmware in your v1610.  The firmware package will include the firmware, upgrade instructions and release notes.

If your camera meets the minimum requirements, then upgrade your Phantom v1610 camera using the procedure below

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v1210

[This download was updated on 13 November 2014]

The most recent firmware version for the v1210 camera is version 14697 or 39

This upgrade is recommended for v1210 cameras.

Please follow the procedure below to upgrade the firmware in your v1210.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for Phantom Miro R320S

[This version of firmware was updated on 13 November 2014]

The most recent firmware version for the Miro R320S camera is version 14967 or 39

This upgrade is recommended for Miro R320S cameras.

Please follow the procedure below to upgrade the firmware in your Miro R320S.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for Phantom Miro R310

[This version of firmware was updated on 13 November 2014]

The most recent firmware version for the Miro R310 camera is version 14697 or 39

This upgrade is recommended for Miro R310 cameras.

Please follow the procedure below to upgrade the firmware in your Miro R310.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for Phantom Miro R120

[This version of firmware was updated on 13 November 2014]

The most recent firmware version for the Miro R120 camera is version 14697 or 39

This upgrade is recommended for Miro R120 cameras.

Please follow the procedure below to upgrade the firmware in your Miro R120.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro R110

[This download was updated on 13 November 2014]

The most recent firmware version for the Miro R110 camera is version 14697 or 39

This upgrade is recommended for Miro R110 cameras.

Please follow the procedure below to upgrade the firmware in your Miro R110.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro LC320S

[This download was posted on 13 November 2014]

The most recent firmware version for the Miro M320S camera is version 14697 or 39

This upgrade is recommended for Miro M320S cameras.

Please follow the procedure below to upgrade the firmware in your Miro M320S.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro LC310

[This download was posted on 13 November 2014]

The most recent firmware version for the Miro LC310 camera is version 14697 or 39

This upgrade is recommended for Miro LC310 cameras.

Please follow the procedure below to upgrade the firmware in your Miro LC310.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro LC120

[This download was posted on 13 November 2014]

The most recent firmware version for the Miro LC120 camera is version 14697 or 39

This upgrade is recommended for Miro LC120 cameras.

Please follow the procedure below to upgrade the firmware in your Miro LC120.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

 

Request Download 

 
zip

Firmware Update for Phantom Miro LC110

[This download was posted on 13 November 2014]

The most recent firmware version for the Miro LC110 camera is version 14697 or 39

This upgrade is recommended for Miro LC110 cameras.

Please follow the procedure below to upgrade the firmware in your Miro LC110.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro M320S

[This download was updated on 13 November 2014}

The most recent firmware version for the Miro M320S camera is 14697 or 39

This upgrade is recommended for Miro M320S cameras.

Please follow the procedure below to upgrade the firmware in your Miro M320S.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro M110

[This download was updated on 13 November 2014]

The most recent firmware version for the Miro M110 camera is version 14697 or 39

This upgrade is recommended for Miro M110 cameras.

Please follow the procedure below to upgrade the firmware in your Miro M110.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro M120

[This download was updated on 13 November 2014]

The most recent firmware version for the Miro M120 camera is version 14697 or 39

This upgrade is recommended for Miro M120 cameras.

Please follow the procedure below to upgrade the firmware in your Miro M120.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for Phantom Miro M140

[This download was posted on 13 November 2014]

The most recent firmware version for the Miro M140 camera is version 10420 or 26

This upgrade is recommended for Miro M140 cameras.

Please follow the procedure below to upgrade the firmware in your Miro M140.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro M310

[This download was updated on 13 November 2014]

The most recent firmware version for the Miro M310 camera is version 14697 or 39

This upgrade is recommended for Miro M310 cameras.

Please follow the procedure below to upgrade the firmware in your Miro M310.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Upgrade for Phantom Miro M340

[This download was posted on 13 November 2014]

The most recent firmware version for the Miro M340 camera is version 10420 or 26

Please follow the procedure below to upgrade the firmware in your Miro M340.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro Ex4

[This download was posted on 5 February 2015]

The most recent firmware version for the Miro Ex4 camera is version 797

This upgrade is optional for all Miro Ex4 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your Miro Ex4 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the Miro Ex4 camera, the minimum Firmware version is 569, the minimum FPGA version is 1201, and the minimum Kernel version is 1578. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom Miro Ex4 camera using the procedure below

1. You will need to download and install PCC 2.14.727.1 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.14.727.1:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro Ex2

[This download was posted on 6 February 2015]

The most recent firmware version for the Miro Ex2 camera is version 797

This upgrade is optional for all Miro Ex2 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your Miro Ex2 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the Miro Ex2 camera, the minimum Firmware version is 569, the minimum FPGA version is 1201, and the minimum Kernel version is 1578.   

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom Miro Ex2 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro Airborne HD with 1Gig of Memory

[This download was updated on 10 October 2013}

The most recent firmware version for the Miro Airborne HD with 1 Gig camera is version 797

This upgrade is optional for all Miro Airborne HD with 1 Gig cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your Miro Airborne HD with 1 Gig camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the Miro Airborne HD with 1 Gig camera, the minimum Firmware version is 737, the minimum FPGA version is 1127, and the minimum Kernel version is 1578. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom Miro Airborne HD with 1 Gig camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:  

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro Airborne HD with 512Meg of Memory

[This download was updated on 5 February 2015}

The most recent firmware version for the Miro Airborne HD with 512 Meg camera is version 797

This upgrade is optional for all Miro Airborne HD with 512 Meg cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your Miro Airborne HD with 512 Meg camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the Miro Airborne HD with 512 Meg camera, the minimum Firmware version is 737, the minimum FPGA version is 1127, and the minimum Kernel version is 1586. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom Miro Airborne HD with 512 Meg camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Miro Airborne

[This download was posted on 5 February 2015]

The most recent firmware version for the Miro Airborne camera is version 797

This upgrade is optional for all Miro Airborne cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your Miro Airborne camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the Miro Airborne camera, the minimum Firmware version is 569, the minimum FPGA version is 1201, and the minimum Kernel version is 1578. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom Miro Airborne camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update v5.5 for Phantom RCU

Performing a Phantom RCU Firmware update
1. Download the firmware update from the Vision Research web site. 
2. Extract the two files contained in the "zipped" directory and copy them to your computer desktop. One will be called "rcu.fw" and the other "rcu_upgrade". There should be no file extension on "rcu_upgrade".
3. Insert a FAT or FAT32 formatted USB memory stick into the computer/laptop, then
4. Copy the two files to the USB memory stick.
NOTE
Upon completion of the upgrade process, the "rcu_upgrade" file will be deleted from the USB memory stick. Therefore, if you need to upgrade multiple Remote Control Units you must copy this file from your desktop to the USB memory stick for each Remote Control Unit being upgraded.
5. Ensure the Remote Control Unit is powered off.
6. Remove the USB memory stick from computer/laptop then
7. Insert it into the USB connector of the Remote Control Unit.
8. Apply power to the Remote Control Unit.
RESULT: The Remote Control Unit performs its power up routine using the new firmware stored in on the USB memory stick. The Home Menu Display Screen should now be displayed on the Remote Control Unit. During the upgrade process the RCU LED will light in a yellow color. When the process is complete it will return to blue.
9. Verify that firmware update has been successful. Navigate to the Firmware Display Screen, by gently pressing on the Setup>Tools>Firmware buttons.
Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in the RCU might render the unit inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your RCU in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.
 

[Updated on 1, April 2013 with documentation]

Note: The minimum firmware your camera should have to run an RCU with this release of v5.5 firmware is 502.  To check the firmware version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software.  If you are running PCC1.0 or higher, select the “Live” tab and select “Camera Info”.  If your camera does not meet the minimum firmware requirements and you would like a firmware upgrade, please contact VRI Technical Support, support@visionresearch.com.

Performing a Phantom RCU Firmware update

1. Download the firmware update from the Vision Research web site. 

2. Extract the two files contained in the "zipped" directory and copy them to your computer desktop. One will be called "rcu.fw" and the other "rcu_upgrade". There should be no file extension on "rcu_upgrade".

3. Insert a FAT or FAT32 formatted USB memory stick into the computer/laptop, then

4. Copy the two files to the USB memory stick.

NOTE

Upon completion of the upgrade process, the "rcu_upgrade" file will be deleted from the USB memory stick. Therefore, if you need to upgrade multiple Remote Control Units you must copy this file from your desktop to the USB memory stick for each Remote Control Unit being upgraded.

5. Ensure the Remote Control Unit is powered off.

6. Remove the USB memory stick from computer/laptop then

7. Insert it into the USB connector of the Remote Control Unit.

8. Apply power to the Remote Control Unit.

RESULT: The Remote Control Unit performs its power up routine using the new firmware stored in on the USB memory stick. The Home Menu Display Screen should now be displayed on the Remote Control Unit. During the upgrade process the RCU LED will light in a yellow color. When the process is complete it will return to blue.

9. Verify that firmware update has been successful. Navigate to the Firmware Display Screen, by gently pressing on the Setup>Tools>Firmware buttons.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in the RCU might render the unit inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your RCU in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom 65

[This download was updated on 5 February 2013}

The most recent firmware version for the P65 camera is version 797

This upgrade is optional for all P65 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your P65 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the P65 camera, the minimum Firmware version is 747, the minimum FPGA version is 858073, and the minimum Kernel version is 16092. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom P65 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom Flex4K

[This version of PCC was updated on 13 November 2014]

The most recent firmware version for the Flex 4K camera is version 14755 or 38

This upgrade is recommended for Flex 4K cameras.

Please follow the procedure below to upgrade the firmware in your Phantom Flex 4K.  The firmware package will include the firmware, upgrade instructions and release notes.

1. You will need to download and install PCC 2.5.744.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.5.744.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

 

Request Download 

 
zip

Firmware Update for Phantom Flex

[This download was updated on 5 February 2015]

The most recent firmware version for the Flex camera is version 797

This upgrade is optional for all Flex cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your Flex camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the Flex camera, the minimum Firmware version is 744, the minimum FPGA version is 573244, and the minimum Kernel version is 16138. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom Flex camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v711

[This download was updated on 5February 2015]

The most recent firmware version for the v711 camera is version 797

This upgrade is optional for all v711 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your v711 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the v711 camera, the minimum Firmware version is 756, the minimum FPGA version is 596240, and the minimum Kernel version is 16140. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom v711 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v642

[This download was posted on 3 January 2013]

The most recent firmware version for the v642 camera is version 776b

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom v642 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v642 camera running the PCC application, clicking on the LIVE tab and selecting CAMERA INFO and looking for the Firmware, FPGA, and Kernel version.

To upgrade your Phantom v642 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC software installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v641

[This firmware update was posted on 5 February 2015]

The most recent firmware version for the v641 camera is version 797

This upgrade is optional for all v641 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your v641 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the v641 camera, the minimum Firmware version is 744, the minimum FPGA version is 578243, and the minimum Kernel version is 16138. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom v641 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v611

[This download was posted on 5 February 2015]

The most recent firmware version for the v611 camera is version 797

This upgrade is optional for all v611 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your v611 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the v611 camera, the minimum Firmware version is 756, the minimum FPGA version is 596240, and the minimum Kernel version is 16140. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom v611 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phanrom v411

[This download was posted on 5 February 2015]

The most recent firmware version for the v411 camera is version 797

This upgrade is optional for all v411 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your v411 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the v411 camera, the minimum Firmware version is 775, the minimum FPGA version is 596255, and the minimum Kernel version is 16140. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom v411 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v341

[This download was updated on 5 February 2015]

The most recent firmware version for the v341 camera is version 797

This upgrade is optional for all v341 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your v341 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the v341 camera, the minimum Firmware version is 744, the minimum FPGA version is 578243, and the minimum Kernel version is 16138. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom v341 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

 

 

 

Request Download 

 
zip

Firmware Update for Phantom v311

[This download was posted on 5 February, 2015]

The most recent firmware version for the v311 camera is version 797

This upgrade is optional for all v311 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your v311 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the v311 camera, the minimum Firmware version is 756, the minimum FPGA version is 596240, and the minimum Kernel version is 16140. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom v311 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

 3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v211

[This download was posted on 19 August 2013]

The most recent firmware version for the v211 camera is version 797

This upgrade is optional for all v211 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your v211 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the v211 camera, the minimum Firmware version is 756, the minimum FPGA version is 596240, and the minimum Kernel version is 16140. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom v211 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v10

[This download was posted on 3 January 2013]

The most recent firmware version for the Phantom v10 camera is version 725.

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom v10 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom v10 camera by running the PCC software, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v10 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v9.1

[This download was posted on 3 January 2013]

The most recent firmware version for the Phantom v9.1 camera is version 725.

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom v9.1 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom v9.1 camera by running the PCC, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v9.1 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Followthese instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v7.3

[This download was posted on 3 January 2013]

The most recent firmware version for the Phantom v7.3 camera is version 730.

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom v7.3 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom v7.3 camera by running the PCC software, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v7.3 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom HD / HD GOLD

[This download was updated on 5 February 2015]

The most recent firmware version for the HD/HD Gold camera is version 797

This upgrade is optional for all HD/HD Gold cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your HD/HD Gold camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the HD/HD Gold camera, the minimum Firmware version is 651, the minimum FPGA version is 857065, and the minimum Kernel version is 16053. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom HD/HD Gold camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v640

[This download was posted on 3 January 2013]

The most recent firmware version for the v640 camera is version 760

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom v640 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v640 camera by running the PCC software, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v640 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
zip

Firmware Update for Phantom v310

[This download was posted on 3 January 2013]

The most recent firmware version for the v310 camera is version 761.

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom v310 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v310 camera by running the PCC software, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v310 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
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Firmware Update for Phantom v210

[This download was posted on 3 January, 2013]

The most recent firmware version for the v210 camera is version 761

We recommend this upgrade for all Phantom v210 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v210 camera by running the PCC software, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v210 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
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Firmware Update for Phantom v710

[This download was updated on 3 January, 2013]

The most recent firmware version for the v710 camera is version 756.

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom v710 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v710 camera by running the PCC software, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v710 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC software installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
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Firmware Update for Phantom v12.1

[This download was posted on 3 January, 2013]

The most recent firmware version for the v12.1 camera is version 756

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom v12.1 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v12.1 camera by running the PCC software, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v12.1 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
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Firmware Update for Phantom CineStation 4

[This download was updated on 5 February 2015]

This upgrade is optional for all CineStations. 

Please determine if your CineStation’s firmware can be upgraded in the field by checking the current firmware that is installed in your CineStation.  You can check the version of firmware in your CineStation by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the CineStation, the minimum Firmware version is 682, the minimum FPGA version is 50179, and the minimum Kernel version is 16092. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your CineStation using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download PCC 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a CineStation might render the CineStation inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your CineStation in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
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Firmware Update for Phantom CineStation

[This download was posted on 5 February 2015]

The most recent firmware version for the Phantom CineStation is version 797.

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom CineStations.

This version of firmware is shipping with new Cinestations, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom Miro Airborne camera by running the PCC software, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16092 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom CineStation with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and CineStation serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the CineStation inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your CineStation in the next few weeks. For alternate upgrade alternatives, please contact support@visionresearch.com.

Request Download 

 
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Firmware Update for Phantom Miro 3

[This download was posted on 5 February 2015]

The most recent firmware version for the Miro 3 camera is version 797

This upgrade is optional for all Miro 3 cameras. 

Please determine if your camera’s firmware can be upgraded in the field by checking the current firmware that is installed in your camera.  You can check the version of firmware in your Miro 3 camera by running the PCC application currently installed on your PC and clicking on the LIVE tab, selecting CAMERA INFO and looking for the Firmware/FPGA/Kernel versions.  If you are running legacy software, select HELP followed by ABOUT.  For the Miro 3 camera, the minimum Firmware version is 6145, the minimum FPGA version is 819, and the minimum Kernel version is 425. 

If your camera does not meet the minimum requirements, the camera cannot be upgraded in the field, please contact Vision Research Technical Support by phone at 973-692-4003 or by email at support@visionresearch.com to arrange for a firmware upgrade.

If your camera meets the minimum requirements, then upgrade your Phantom Miro 3 camera using the procedure below

1. You will need to download and install PCC 2.6.749.0 in order to perform this upgrade.  Attempting to use an older version of PCC software may cause the firmware upgrade to fail, requiring the camera to be returned to Vision Research for service.  Please click on the following link to download 2.6.749.0:

2.  Download the firmware and save the file in a convenient location on your PC.

3. Follow these instructions

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

 
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Firmware Update for Phantom Miro Ex1

[This download was posted on 3 January 2013]

The most recent firmware version for the Phantom Miro Ex1 camera is version 670.

In order to install this firmware update you MUST be running PCC version v2.14.727.1 or higher. If you attempt to install this firmware on a system running a PCC version lower then v2.14.727.1 there is a possibility that the system could crash which would necessitate the return of your camera to Vision Research for repair.

We recommend this upgrade for all Phantom Miro Ex1 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom Miro Ex1 camera by running the PCC, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision. If the kernel revision is 1578 or higher, proceed with the download request. If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom Miro Ex1 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

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