Since the Phantom v211 camera does not have an internal mechanical shutter for doing a remote or automatic Current Session Reference (CSR) the BREF button on the EOS mount when installed on a Phantom v211 is non-functional.

On other cameras, this button (BREF stands for Black Reference) causes the shutter to close and the camera will do a CSR.

We do not manufacturer such equipment, however, there are several manufacturer's of underwater housings for all types of camera equipment.

Corel Sea TV are making some custom enclosures for our Phantom v640 and Phantom HD GOLD cameras.

Prevco is a subsea engineering consultancy and manufacturer specializing in submersible pressure vessels, instrumentation housings, junction boxes, vent plugs, pressure relief valves and other accessories to meet all your underwater equipment needs for the Phantom line of digital high speed video cameras.

If you supply underwater housings or know of another supplier, please let us know so we can add to this list.

We test our cameras' light sensitivity to an industry standard: ISO 12232. We use the SAT method which we think is the best method for determining a sensor's sensitivity. The SAT method does not use gain to boost sensitivity. When using gain to increase sensitivity, you also boost the noise level. A gain adjustment to boost sensitivity is available on all Phantom cameras using image processing tools, if increased noise can be tolerated.

We recommend you blow off the camera using forced or compressed air and a damp cloth. For cleaning the Phantom CineMag’s contacts please use a cotton-swab and electrical contact cleaner (or alcohol safe for electronics). Be very gentle.  For cleaning sensors we recommend using a brush-based cleaning solution or forced air (do not blow on the sensor or use canned air).

We offer a sensor cleaning kit in our online store.

Sensor cleaning is a hot topic for digital camera users - Phantom and otherwise - and there are definite techniques on tackling it. Depending on your lighting situation, a tiny speck of dust on your sensor can lead to a big ugly spot on your images, which is a shame because it is usually avoidable. The longer the lens and smaller the aperture, the more pronounced the spots will appear on your image.

The No.1 rule is that if the dust can be removed without using a solvent, you will save yourself a lot of headaches in getting rid of it! Use the Sensor Sweep brush, (link below), as it attracts the particles to the bristles. Be sure to follow the directions. You must clean the brush by blowing air on it and sweeping it across a vellum-like surface to charge the bristles before each sweep on the sensor glass. You can also use the brush to clean the area around the sensor as dust can settle there and then get attracted back onto the sensor glass. Make sure to always blow the bristles free of dust before storing it within its container.

Compressed air is OK as a quick solution, but always test the spray first away from the sensor to make sure none of the fluid comes out. Use short bursts and hold the can upright. A better solution would be to use a blower that recycles air to force the dust off of and from around the sensor.

If there is a smudge or dust that won't go away, try a micro fiber lens cleaning cloth to gently wipe the smudge away. Just like the brush, keep the cloth clean, if you reuse them, they can build up residue, which will end up back on the sensor glass. For very stubborn smudges, you might want to wrap the micro fiber cloth or a piece of lens tissue around a pencil eraser or long swab for better control. If that doesn't work, a drop or spray of lens cleaning solution on the cloth will do the trick.. make sure it isn't too wet before wiping it on the sensor glass. Lens tissue folded into a point with a drop of lens solution can help very concentrated spots as well.

TECH TIPS

• · Use a tiny flashlight to look at the sensor, it's easier to spot the dust.
• · Always have a clean micro fiber cloth handy for more serious dirt.
• · Cotton swabs aren't a good idea, unless they are wrapped in a micro fiber or lens tissue like material. They leave behind    more than they remove.
• · Never use your finger to get a speck of dust off, it's going to make things much worse.
• · Never blow on the sensor itself (as tempting as it is).
• · Always keep the Phantom Body cap on the camera when there is no lens attached.

Lenses gather a lot of dust as well, which can also wreak havoc on your images. Always keep the rear and front elements protected with their lens caps. There are many products out there safe for cleaning lenses, Here at Vision Research, we find that a micro fiber cloth with one spray of Eclipse or Pan-cro solution (on the cloth) works at the fastest with the best results.

A Senor and Lens Care Kit can be purchaesd in our online store

Each slo-mo Phantom camera comes with a fixed amount of very high-speed dynamic RAM. When the camera is in the pre-trigger mode (you've pressed "Capture" in the user interface), the camera is continuously recording images into that memory. When it gets to the end of memory, it cycles back to the beginning and continues recording. This behavior is called "circular buffer recording".

The slow motion camera is always "live". What you end up actually saving in memory is a function of how you've set up your trigger. You can set it up such that only frames that occur after the trigger are saved, so any images already in memory are overwritten and you record an event after the trigger (until memory is full). If you set the trigger to stop the recording and save all frames up to the time of the trigger, the camera will simply stop recording upon the trigger and all the frames in memory before the trigger will be saved. Finally, you can set the trigger anywhere in the middle, for example having 90% of the recorded movie be what happens prior to the trigger and 10% after the trigger.

Yes you can!  Surf you way over to the Document Downloads page of our Support section. Scroll down the page until you  find the Discontinued/Obsolete Products section. The datasheets are in model numbered order.

Our new Remote Control Unit has Bluetooth(r) wireless remote capabilities. Depending upon your camera model, you will need to outfit it with a Break-out-Box that has Bluetooth capability, or use a Bluetooth "dongle" directly on the remote port of the camera. Then, a Bluetooth-enable RCU can be used to remotely control the camera.