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PostPosted: Tue Mar 08, 2011 1:04 pm 
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Joined: Tue Mar 08, 2011 12:59 pm
Posts: 2
Just this morning my PCC software (old SW does the same) started poping up a dialog with the text "-5003" when I try to save a .cine file.

Is there anywhere to check what error messages mean?


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PostPosted: Thu Mar 10, 2011 8:05 am 
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VRI Employee
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Joined: Tue Feb 26, 2008 11:21 am
Posts: 164
Try to deactivate thumbnails when viewing the folders/files. This bug was fixed in 695 version of Phantom/PCC application.


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PostPosted: Mon Mar 14, 2011 6:34 pm 
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VRI Employee
VRI Employee

Joined: Thu Feb 22, 2007 4:07 pm
Posts: 190
You can get the latest version of Phantom software, PCC 1.3.697 which will take care of your problem. Here is the link to request a copy:

http://www.visionresearch.com/Service-- ... n=Download

Mike


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